Shipping policy

SHIPPING, DELIVERY & ORDER POLICY

Last Updated: August 20, 2026

Thank you for shopping with OUTTA SZN.

This Shipping, Delivery & Order Policy (“Policy”) explains our shipping rates, estimated delivery times, international shipping, order processing, delivery issues, lost or damaged packages, returns, refunds, and other important conditions relating to orders placed through the OUTTA SZN online store.

By placing an order with OUTTA SZN, you acknowledge this Policy, subject at all times to any rights that cannot be waived under applicable law.

1. SHIPPING WITHIN ISRAEL

OUTTA SZN offers Standard Shipping within Israel for a flat rate of ₪30 per order.

The estimated delivery time for Standard Shipping within Israel is 21–30 days.

Some orders may arrive earlier. Customers should nevertheless allow up to 30 days for standard delivery.

The applicable shipping cost will be displayed during checkout before the purchase is completed.

2. WORLDWIDE SHIPPING

OUTTA SZN offers international shipping to a variety of eligible destinations worldwide for a flat rate of ₪100 per order.

International shipping availability depends on the destination and may be determined during checkout.

International delivery times vary depending on the destination, shipping carrier, local postal service, customs procedures, and other circumstances outside the reasonable control of OUTTA SZN.

Unless OUTTA SZN expressly provides a guaranteed delivery date, international delivery dates are estimates only.

3. ORDER PROCESSING

Orders may require processing, preparation, packaging, and handling before being transferred to the applicable shipping carrier.

Processing time may be separate from the carrier’s transportation and delivery time unless otherwise expressly stated.

Once an order has been transferred to a postal service or shipping carrier, transportation and delivery may depend on that third-party provider.

4. DELIVERY ESTIMATES & DELAYS

All delivery times provided by OUTTA SZN are estimates unless expressly stated otherwise.

Deliveries may be delayed due to circumstances including:

• Postal service or shipping carrier delays;
• Holidays and weekends;
• High shipping volumes;
• Weather conditions;
• Customs inspections or processing;
• Local delivery disruptions;
• Incorrect or incomplete shipping information;
• Events or circumstances outside the reasonable control of OUTTA SZN.

To the extent permitted by applicable law, OUTTA SZN is not responsible for delays caused solely by circumstances outside our reasonable control.

Nothing in this Policy limits any rights or remedies that customers are entitled to under applicable law.

5. CUSTOMER SHIPPING INFORMATION

Customers are responsible for providing complete and accurate information required to deliver their order, including their full name, delivery address, telephone number, and any other necessary delivery details.

Customers should carefully review all shipping information before completing an order.

If you discover an error after placing your order, contact us as soon as possible at Frik999666@gmail.com.

We will make reasonable efforts to assist you, but we cannot guarantee that delivery information can be changed after an order has been processed, packaged, transferred to a carrier, or shipped.

6. FAILED DELIVERY & UNCOLLECTED PACKAGES

Customers are responsible for receiving or collecting their shipments as required by the applicable delivery provider.

A package may be returned if, for example:

• The customer provided an incorrect or incomplete address;
• The customer failed to collect the package within the collection period;
• Required delivery information was missing;
• Delivery attempts were unsuccessful and the carrier returned the shipment.

Where permitted by applicable law, if a shipment is returned due to circumstances attributable to the customer, the customer may be required to pay additional shipping charges if they request that the order be shipped again.

7. LOST PACKAGES

If you believe that your package has been lost, please contact Frik999666@gmail.com with your order details.

A delivery delay does not necessarily mean that a package has been lost.

OUTTA SZN may contact the applicable shipping carrier or postal service and request information reasonably necessary to investigate the shipment.

Any remedy, including a replacement or refund where applicable, will be determined based on the circumstances and applicable law.

8. DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, contains an incorrect item, or has another significant issue, please contact us at Frik999666@gmail.com as soon as reasonably possible.

Please provide your order details and, where reasonably necessary, photographs or other information showing the issue.

OUTTA SZN will review the request individually and provide information regarding the available resolution or next steps.

Any refund, replacement, repair, or other remedy required by applicable law will be provided accordingly.

9. CUSTOMS, DUTIES & IMPORT TAXES

International orders may be subject to customs duties, import taxes, handling charges, processing fees, or other charges imposed by the destination country or relevant authorities.

Unless expressly stated otherwise during checkout, these additional charges are not included in the ₪100 international shipping fee and are the responsibility of the customer.

OUTTA SZN does not determine or control the amount of duties, taxes, or other fees imposed by foreign authorities.

Customs procedures may also result in additional delivery delays.

10. SHIPPING CARRIERS

OUTTA SZN may use Israel Post, other postal services, courier companies, or other third-party shipping providers to fulfill orders.

The availability of a particular shipping provider is not guaranteed.

Once an order has been transferred to a shipping provider, certain aspects of transportation and delivery are performed by that provider.

Nothing in this section excludes or limits any responsibility of OUTTA SZN that cannot legally be excluded or limited.

11. RETURNS, EXCHANGES & REFUNDS

Except where otherwise required by applicable law, all sales are final.

OUTTA SZN does not generally offer voluntary returns, exchanges, or refunds for completed purchases.

If you have an issue with your purchase or believe your circumstances require special handling, please contact us at:

Frik999666@gmail.com

Requests will be reviewed individually, and OUTTA SZN will communicate the available resolution or next steps.

Where a cancellation, refund, replacement, return, repair, or other remedy is required by applicable consumer protection law, OUTTA SZN will comply with those requirements.

Nothing in this Policy is intended to waive, restrict, or exclude any consumer right that cannot legally be waived, restricted, or excluded.

12. ORDER CANCELLATIONS

If you wish to request cancellation of an order, please contact Frik999666@gmail.com as soon as possible.

Submitting a cancellation request does not guarantee that an order can be cancelled, particularly if it has already been processed or shipped.

Cancellation requests and any resulting refunds will be handled in accordance with applicable law.

13. SHIPPING FEES & REFUNDS

Except where otherwise required by applicable law, shipping charges are generally non-refundable once the applicable shipping service has been provided or the order has been shipped.

If an order qualifies for a refund under applicable law, any treatment of the original shipping charge will be determined according to the legal requirements applicable to that transaction.

14. CHANGES TO SHIPPING SERVICES

OUTTA SZN may modify available shipping providers, shipping methods, eligible destinations, delivery estimates, and shipping prices from time to time.

The shipping option and price presented during checkout and accepted as part of a completed order will apply to that order, subject to applicable law and correction of obvious errors.

Changes to shipping prices will not retroactively increase the agreed shipping price of an already completed order except where legally permitted and agreed with the customer.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, OUTTA SZN will not be liable for indirect, incidental, special, or consequential losses resulting solely from shipping delays or delivery disruptions outside our reasonable control.

OUTTA SZN does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Nothing in this Policy limits mandatory rights available to consumers under applicable Israeli law or other applicable consumer protection laws.

16. GOVERNING LAW

This Policy is governed by the laws of the State of Israel, subject to any mandatory consumer protections or jurisdictional rights that apply to a particular customer or transaction.

17. CHANGES TO THIS POLICY

OUTTA SZN may update this Policy from time to time to reflect changes to shipping services, prices, business practices, or applicable legal requirements.

The latest version will be published on the Website together with an updated “Last Updated” date.

Changes will not remove rights relating to an existing order where those rights cannot legally be modified.

18. CONTACT US

For questions about an order, delivery, damaged or lost packages, cancellation requests, or other shipping-related matters, please contact:

OUTTA SZN

Email: Frik999666@gmail.com
Website: https://outta-szn.myshopify.com

SHIPPING SUMMARY

Standard Shipping within Israel
Shipping fee: ₪30 per order
Estimated delivery: 21–30 days

Worldwide Shipping
Shipping fee: ₪100 per order
Available to eligible international destinations
Delivery time varies by destination

Returns & Refunds
Except where required by applicable law, all sales are final. For any order issue or special request, contact Frik999666@gmail.com for review and further assistance.

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